Author: Terence McCarron

CEO Monthly Reflection | March 2024 | The Overlooked Point in the AI Conversation in MRX

By Terence McCarron  Not sure if you’ve heard, but there’s this thing called Generative AI and it’s going to change everything!   (My sarcasm is thick, as usual.)  By now, our news and LinkedIn feeds are full of stories on AI advances and the potential it presents to the world.  One of my favorite podcasts had […]

Read Full Article

Behind the Headline: Fraud Detection Methods

By Terence McCarron  Can Survey Fraud Detection be enhanced by Facial Recognition?  OpinionRoute breaks down headlines from industry news that relate to online surveys, online sample, data quality and relevant topics through our lens into the ecosystem. Headline: KANTAR AND REALEYES PARTNER ON ANTI-SURVEY FRAUD TOOL  Kantar recently announced a new partnership to “Fix survey […]

Read Full Article

CEO Monthly Reflection | February 2024 | Defining Your Win/Win

By Terence McCarron  I am pretty sentimental this week. My daughter Elizabeth completed her 8th-grade basketball season last Sunday. As the final buzzer sounded, my 9-year career as her coach ended.   I’ll miss those hours just being with her on the court. But I am eternally grateful for the relationship we forged all those winter […]

Read Full Article

Language Matters | Online Sample Word Salad 

By Terence McCarron  Have you recently read the websites of some of the biggest sample firms?  I’m a 25-year veteran of the sample space. I know the ins and outs of the business at a very deep level.  Yet, sometimes even I struggle to understand what they’re saying. It seems to have affected most sample […]

Read Full Article

OpinionRoute Expands Leadership Team, Names Cousineau as COO, Ratcliff as CTrO and Herzak as SVP, Growth

FOR IMMEDIATE RELEASE  OpinionRoute Expands Leadership Team, Names COO, CTrO and SVP, Growth   Cleveland, OH, USA, January 31, 2024–  OpinionRoute LLC, a leading Market Research Operations company, announces a series of changes to its Executive Team.  Kayla Cousineau has been promoted to Chief Operating Officer. The company also announces the hiring of Mary Herzak as Senior Vice […]

Read Full Article

Quality Corner | December 2023 | Key Terms to Know in the Battle Against Fraud

by Terence McCarron To keep online survey data trustworthy, the core task on our collective plate is to separate genuine human answers from fake or fraudulent ones as efficiently and accurately as possible. CleanIDâ„¢, our proprietary fraud and duplication mitigation system, helps us do that by using clear rules and details, then showing our customers […]

Read Full Article

Quality Corner: October 2023

OpinionRoute shares trends and tips from its successful data quality technologies for market researchers who run online surveys, buy online sample, and are invested in data quality. Measure What Matters Data Acceptance Rate (DAR) is a key metric everyone should accumulate. Number of Good, Clean Completes divided by Number of pre-cleaned total completes. Final n/ […]

Read Full Article

Monthly Reflection October 2023: Things are Getting Better

If my LinkedIn feed is any indicator, it seems there’s an industry-wide reckoning on data quality right now. There is anger. Major brands are jumping into the fray. Researchers are on their heels. Committees are forming. I can almost feel the fear. Fortunately, I believe this moment is simply a lagging indicator of the data […]

Read Full Article

Prioritizing People in a New Labor Paradigm

by Kayla Cousineau, SVP Operations Kayla Joined the MRX industry and OpinionRoute in June 2022. Since then, she has written periodic reflections on her transition into our space, and the parallels with her past industry, Healthcare. Market research is not immune to the labor disruption that we have faced since 2020. Significant amounts of knowledge […]

Read Full Article

Quality Corner: August 2023

OpinionRoute shares trends and tips from its successful data quality technologies for market researchers who run online surveys, buy online sample, and are invested in data quality. Fraudsters have more tools to use on desktop Fraud Stats: 70% of traffic & only 34% of the fraud. By analyzing a block of 100 million transactions this […]

Read Full Article