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Embracing the Alchemy: UX Design’s Role in a Market Research Technology

By Kayla Cherry, UX Designer, OpinionRoute Last month, Taylor Swift dropped two albums. In one song, she sings, ‘Who are we to fight the alchemy?’ And you know what? She’s definitely on to something.   When I first began my journey...


You Have to Standardize Your Project Processes

How to get started on your own By Kayla Cousineau, COO The key to building any organization that consistently delivers excellence requires a consistent way of executing. Yet, so many growing companies avoid the work required to make this happen....


Quality Corner | April 2024 | Enhancing the Researcher’s Data Reviews

Researcher Data Review is Vital, and so are deep tech diagnostics.   Researchers need the right tools to complement their expertise during data reviews.   We often get asked some variation of the question, “What can happen to a dataset that I won’t...


Securing the Survey Link  

The Unaddressed Challenge of Survey Link Security By Rich Ratcliff, Chief Trust Officer  Regardless of the industry, the integrity of data collection processes is paramount. The Market Research ecosystem has a unique challenge that has persisted for over a decade:...


The Sample Bubble in the Form of a Conference Recap

By Danielle Chinitz As I arrived to SampleCon 2024 at the beautiful Lake Oconee in Georgia, I was excited to meet clients from overseas, new potential partners, and prospects. Day one was filled with lots of networking and face-to-face time...


How Do You Calculate IR, Again?

It’s Time to Align on a Key Pricing Metric By Terence McCarron  I wrote a blog in 2016 that still rates as one of our most viewed pieces of content every year.  In today’s landscape, this topic is a perfect...

Illustration of a strategic meeting room setup with a clear agenda on the board, highlighting efficiency and focus. In the background, a digital dashboard displays curated data insights, symbolizing the shift from data overload to actionable intelligence in market research operations.


The NOMO Mindset- Using Metrics that Matter in Market Research Operations

by Rich Ratcliff, Chief Trust Officer (CTrO) Recently we changed up our internal meeting philosophy.  Simply put, we agreed if a meeting invite has nothing on the agenda you directly need to help, you can skip the meeting.    This approach...


Fine is a CX 4-Letter F-Bomb

By Danielle Chinitz In the world of client experience, the word "fine" is anything but that.  Customers today are not merely looking for “fine” experiences; they crave exceptional ones. The era of settling for the bare minimum is long gone....


Why and How to Blend Sample Sourcing in Your Online Survey

By Meghan Ellrich When writing a research paper, an author likely would not rely on one source for all the data. At OpinionRoute, we believe in this principle for online research.  Every field plan we create is custom and includes...

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