Author: Rich Ratcliff

Recommendations from a Fraudster: Part 4

Three Small Survey Tweaks That Flush Out Fraud By: Rich Ratclif, CTrO If you’ve followed this series, you know the premise: I listen to how fraudsters beat surveys, then turn those tricks into defenses. This time I’m going inside the survey, focusing on small tweaks, rather than big redesigns. The goal is to quietly make […]

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Securing the Survey Link  

The Unaddressed Challenge of Survey Link Security By Rich Ratcliff, Chief Trust Officer  Regardless of the industry, the integrity of data collection processes is paramount. The Market Research ecosystem has a unique challenge that has persisted for over a decade: our vulnerability to transparent and open survey link processing.    As technology and fraud methods have […]

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Working Harder to Earn the Trust of MRX

by Rich Ratcliff At OpinionRoute, we’ve always embraced innovation, striving to provide state-of-the-art solutions in the ever-evolving world of market research. Today, I’m thrilled to share a significant step that underscores our unwavering commitment to integrity, data quality, and customer trust. We are introducing a pivotal role within our leadership team: the Chief Trust Officer […]

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