Cleveland, OH, August 2, 2022
Seasoned Operations Executive to lead OpinionRoute’s Services Operations
OpinionRoute LLC, a Market Research technology and sample services company, announces the hiring of Kayla Murphy Cousineau as its new Senior Vice President, Operations, in its Cleveland, OH Headquarters. Cousineau will lead the Services Operations for the firm’s sampling and data collection offering and join the OpinionRoute Executive Team.
“OpinionRoute is driven by a unique blend of operational excellence and new technology built for highly skilled employees and clients,” OpinionRoute CEO Terence McCarron said. “Kayla has thrived in leading teams through similar environments and is the perfect fit to lead our Services Operations through our next phase of growth.”
Cousineau previously held senior operations roles for Allegheny Health Network (AHN) and Cleveland Clinic. Cousineau was most recently responsible for strategic projects that transformed operations with technology across dozens of clinical facilities within AHN.
“I understand the drivers and challenges associated with real commitment to process improvement in services,” Cousineau said. “OpinionRoute offers an exciting platform to help drive growth for our team while solving daily challenges for our Market Research clients in a variety of ways.”
With the addition of Cousineau, Danielle Chinitz transitions to the newly created role of SVP, Client Experience focusing on optimizing OpinionRoute’s partnership model for clients.
OpinionRoute offers proprietary technology solutions that streamline operations and improve data quality. This technology powers our survey sampling and data collection service offering through a first-class services team. Headquartered in Cleveland, Ohio, USA, we help researchers work better with less effort.
For more information, please visit https://www.opinionroute.com/.