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TSA and Timelines: The Art of Operational SurvivalAirports are fascinating places to observe human behavior. I was recently traveling solo and couldn’t help but notice - and empathize with - all the parents navigating the chaos of air travel with young children. I was reminded of a...
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A Call for Data-Driven AccountabilityBy: Danielle Chinitz The Market Research Industry's Quality Crisis: A Call for Data-Driven Accountability The market research industry faces a profound contradiction that threatens its credibility and effectiveness. While researchers universally acknowledge quality as their top priority, the systems...
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Recommendations from a FraudsterBy: Rich Ratcliff, CTrO Teaser: Fraudsters know exactly where your weak spots are. In this series, I’ll show you what they look for — and what you can do about it. About the Series Recommendations from a Fraudster is a...
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CEO Reflection July 2025: Warning Shots Fired for MRAsBy: Terence McCarron CEO Reflection July 2025: Warning Shots Fired for Market Research Agencies Ever hear of Andreessen Horowitz (A16z)? They are a massive Venture Capital firm with an estimated $45bn in assets under management. In the last month, they...
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Are LLMs the New Napster?By Terence McCarron In 1999, a couple of teenagers launched a service called Napster where people could share .mp3 (music) files between their computers and a friend’s for free. After Napster launched, millions of consumers, basically overnight, stopped buying CDs...
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Reinvention in Life and BusinessBy: Ken Berry, SVP Strategic Partnerships The past few months have marked a defining chapter in my professional journey. The acquisition of Jibunu by OpinionRoute joined two companies with a shared commitment to empower researchers. As we combine our strengths,...
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CEO Monthly Reflection – February 2025: Stepping Up in Support of the MRX CompanyBy: Terence McCarron It’s more than a little weird to be on this side of M&A news. For years, I’ve blogged after major deals were announced in our industry. My focus was to help Market Researchers answer the question “what...
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The Giant Whopper that Launched the Programmatic Sample Eraby Terence McCarron, CEO & Founder Early in the sample exchange days, I became a huge believer in the value of tech platforms that made buying from multiple panels at once simple. Here are the trends that convinced me: Panels...
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Why Less is More: Improving Fraud Detection with More FocusBy Rich Ratcliff, CTrO In today’s “want it all now” environment, simplicity and precision drive the greatest value. “Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it's worth...