NavigatOR

Take control of your research operations.

With the new, first-of-its-kind NavigatOR workflow platform, you can now streamline the execution of online survey research, enable better teamwork and enhance data quality.

What is the NavigatOR?

NavigatOR is a proprietary enterprise-level workflow platform for market researchers that unifies existing processes, project timelines and peripheral systems through a novel, centralized platform.

 

It gives you a one-stop shop for all your survey operations needs, so you can focus on what really matters: Getting the data you need and delivering it in a timely fashion.

What It Can Do For You

Deep research business performance analytics with:

  • Tailored dashboards to fit your research business needs
  • Operational analytics including team labor model trends & summaries
  • Third-party system connections for a one-stop shop
  • Respondent Quality Index (OR Score) that shows the survey quality history of each respondent in the ecosystem.

Modernized Field Management with features such as:

  • Centralized Vendor Management, including a vendor portal and yellow pages.
  • Demographic Quota Management, including click balancing
  • Project Performance Analytics
  • Project health score that alerts you if your project is not on track or within the set scope

Streamlined research process execution and workflow with:

  • Automated actions
  • Central project information with notes, documents and links
  • Survey testing portal
  • Finance
  • Schedule and tasks

Keep your data clean and secure with:

  • Fraud prevention integrated with CleanID
  • Secure survey link processing
  • Data cleaning technology with ResponseID

Ready to upgrade your research operations process?

Get a demo of NavigatOR now to learn how it can enhance your day-to-day

Why Try the NavigatOR?

If you are consistently working weekends to meet deadlines and falling behind on budget, have persistent data quality issues and are clueless about what your team is working on then the NavigatOR workflow platform is perfect for you.

 

For the last decade, OpinionRoute has built and used the NavigatOR platform to increase the efficiency and quality of online survey projects. With each iteration, the NavigatOR has gotten smarter and more robust and is now a platform that can truly make an impact by transforming our customers’ research operations.

The NavigatOR helps each team member answer the key questions that keep their daily operations running smoothly and efficiently.

FOR MANAGERS

How are my vendors’ quality?

What projects are in trouble?

What projects are possibly headed for issues?

FOR INDIVIDUAL CONTRIBUTORS

What has been going on in a project?

What do I need to do on a project?

What do I need to do today?

FOR LEADERS

How are my operations doing?

How busy is my team?

Is my partner spend aligning with our quality commitment?

NavigatOR

Solution Options

NAV Fieldwork

Ideal for small MR agencies, this basic version will help keep your survey projects on time and enhance data quality.

  • CleanID
  • Survey Link Processor
  • Vendor Yellow Pages
  • Project Performance Analytics
  • Quality Reporting
  • Project Alerts
  • Automated ID Reconciliation
  • Survey Tester
  • Scheduler
  • ResponseID (with Data Cleaning)
  • ORScore
  • Vendor Portal
  • Quota Management
  • Sample APIs
  • Finance Module
  • 3rd party Tech Connections
  • Deeper Analytics:
  • Ecosystem wide DAR and Fraud Data
NAV Enterprise

Perfect for small-to-midsize companies looking to streamline their research operations and overall business health, understand project performance and connect functional areas.

  • CleanID
  • Survey Link Processor
  • Vendor Yellow Pages
  • Project Performance Analytics
  • Quality Reporting
  • Project Alerts
  • Automated ID Reconciliation
  • Survey Tester
  • Scheduler
  • ResponseID (with Data Cleaning)
  • ORScore
  • Vendor Portal
  • Quota Management
  • Sample APIs
  • Finance Module
  • 3rd party Tech Connections
  • Deeper Analytics:
  • Ecosystem wide DAR and Fraud Data
NAV Enterprise +

For market researchers who want to integrate additional third-party APIs to further streamline their processes.

  • CleanID
  • Survey Link Processor
  • Vendor Yellow Pages
  • Project Performance Analytics
  • Quality Reporting
  • Project Alerts
  • Automated ID Reconciliation
  • Survey Tester
  • Scheduler
  • ResponseID (with Data Cleaning)
  • ORScore
  • Vendor Portal
  • Quota Management
  • Sample APIs
  • Finance Module
  • 3rd party Tech Connections
  • Deeper Analytics:
  • Ecosystem wide DAR and Fraud Data

FAQs

Researchers have shared with us for years how hard the day-to-day has become in the modern environment. Project activities comprise 50% of the labor time for MRX firms but the operation uses various tools without any connectivity. The NavigatOR brings all of your work into one place so you can move faster while communicating better with teammates. We believe it’s time the Research firm realized the benefits of our industry tech boom.

Neither! NavigatOR is not a DIY programmatic sample exchange or a survey programming tool. But The platform helps researchers consolidate daily activities that previously occurred in those siloed platforms.

No. NavigatOR is built to work for researchers who use any survey tool or any sample partner(s).

Many researchers know us for our widely used fraud mitigation technology CleanID and our verbatim cleaning technology ResponseID. These ID Suite products are all embedded into the NavigatOR. For CleanID API clients access their performance analytics and reports in NavigatOR. CleanID console users are already using the NavigatOR and its secure Survey Link processing functionality. ResponseID clients use the Navigator to run batch files and to access reports. NavigatOR includes our data quality solutions and much more.

In the trial, you’ll get to experience both the platform and our hands-on support. The process begins with a discovery call so we can learn the core components of how you manage your work. Next, we stage components of the NavigatOR for your trial. Your team will receive Key Function Trainings from our experts, and you’ll be offered multiple check in calls in your trial. Finally, we will discuss and design your reporting configuration now that you have project work active in the platform. Along the way, your team has direct access to NAV experts, training videos, how-to guides and manuals will all be yours.

About OpinionRoute

OpinionRoute is an online survey operations company that builds proprietary workflow and data quality technology to modernize the survey research process. Our entire focus is to help the market researcher work better by eliminating the operational surprises and delays that can disrupt projects by blending decades of online survey expertise with proprietary technology.

Insights & News

News and Perspectives for the constantly evolving market researcher.

About OpinionRoute

Learn more about the team committed to redefining survey insights delivery.

Want to hear more?

Let us show you how to take your quantitative research to a new level.

About OpinionRoute

We deliver accurate data by utilizing our expertise in online survey sampling and proprietary technology solutions to simplify research processes. This enables clients to scale and researchers to stay ahead in a dynamic and competitive market.

Contact Info

hello@opinionroute.com 216-282-0793

Headquarters: Cleveland, OH

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