OpinionRoute Achieves ISO/IEC 27001 Certification and SOC 2 Type II Attestation, Strengthening Security for Global Research Workflows and Data Collection
Press Releases | December 16, 2025
FOR IMMEDIATE RELEASE
OpinionRoute Achieves ISO/IEC 27001 Certification and SOC 2 Type II Attestation, Strengthening Security for Global Research Workflows and Data Collection
Cleveland, OH — December 16, 2025 — OpinionRoute announced today it has achieved ISO/IEC 27001 certification and SOC 2 Type II attestation, two globally recognized validations of the company’s information security management system and the operational effectiveness over time. These milestones underscore OpinionRoute’s commitment to protecting customer and respondent data across its workflow platform, data collection capabilities, and sample services.
As research companies rely on integrated platforms that manage sensitive study data, independent assurance has become essential. ISO/IEC 27001 is widely recognized as a benchmark for systematic, risk-based security governance, and SOC 2 Type II is a rigorous measure of how well key controls operate over an extended period.
These certifications also support the growing expectations of end clients (brands) who increasingly request independent evidence of security and privacy controls across the full research ecosystem—including technology providers, service partners, and sub-processors that touch study data. By validating its controls through third-party assessment, OpinionRoute aims to reduce security documentation friction for customers and their stakeholders.
Supporting Client Trust Across the Research Lifecycle
These certifications are particularly meaningful for customers who depend on OpinionRoute to handle:
- Research and project workflows that centralize study operations
- Data collection environments that require transparency and robust safeguards
- Sample services where security and confidentiality expectations extend across the supply chain
By aligning its people, processes, and technology to internationally recognized frameworks, OpinionRoute seeks to simplify customer audits, strengthen resilience, and provide a secure foundation for long-term partnerships.
“Clients place real trust in OpinionRoute when they run their research through our platform and services. Achieving ISO/IEC 27001 and SOC 2 Type II is a clear, independent signal that we take that responsibility seriously; building security into how we operate, how we evolve the platform, and how we protect data across the full research lifecycle.” Rich Ratcliff, Chief Trust Officer, OpinionRoute
About the certifications
ISO/IEC 27001 is an international standard for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). Certification indicates that an organization’s ISMS has been independently assessed against the standard.
SOC 2 Type II is an independent attestation report based on the AICPA Trust Services Criteria. It evaluates not only the design of controls but also their operating effectiveness over a defined review period.
About OpinionRoute
OpinionRoute is a survey operations and workflow technology company serving small to mid-sized market research firms. The company provides research services and technology, including its proprietary Navigator workflow platform and advanced data quality suite. By uniting decades of online survey expertise with innovative technology, OpinionRoute helps researchers deliver cleaner data, faster timelines, and more engaging respondent experiences.